Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • Management is not responsible for your luggages/baggage.
  • Co-Seats of lady passenger to be confirmed to lady passenger only, no accommodation given to male passenger.
  • The company has the right to shift/move the ladies seat to adjacent to another ladies seat, and providing window seat is not Guaranteed.
  • Passengers should not carry any goods like weapons, in-flammables, firearms, ammunition, drugs, liquor, smuggled goods, cartons and any other articles that are prohibited under law.
  • Consuming alcohol in the service buses is strictly prohibited as it creates inconvenience for Co-Passengers.Passenger disturbing the co-passengers is liable to be alighted from the Bus.
  • Video Air Conditioning wifi Headsets on the buses is not guaranteed. It is complimentary only and No video will be played between 12 AM to 6:00 AM.
  • For children above 5 years  full ticket is compulsory, without ticket children will not be allowed to board the bus (Age Proof Required )
  • Any male passenger who books tickets marking him as a female in an available female adjacent seat will be made get off the bus without and consideration, no refund will be given.
  • Seats will be confirmed only after successful payment.( Depending upon seat Availability).
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of UST Bus To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.